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Client Relationship Team

When you join the Client Relationship Team with Davisons Law, you will have experience in the customer service sector preferably reception duties. You will have strong customer service skills and be comfortable speaking with clients and third parties both on the telephone and in person. This role will require communicating professionally both in written and verbally. The ideal candidate will be extremely organised, methodical, and presentable.

Position

Permanent

Hours

Full-time, Permanent, Monday – Friday

Office

Sutton Coldfield

What You’ll Do

  • Providing full support to our Conveyancing department to enable them to operate efficiently.
  • Preparing correspondence using our case management system.
  • Attending to clients both on the telephone and in person, be comfortable problem solving and demonstrate initiative whilst working under pressure.
  • Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files.
  • Maintaining good relationship with new business introducers and possess a high level of accuracy whilst being a good team player and high organised.
  • Guiding clients with the initial first steps of their move.
  • Preparing mail and enclosures for dispatch, arranging the scanning, and photocopying of paperwork.
  • Carrying out other duties and responsibilities as required.

What’s In It For You

In return for your hard work, you will receive the below company benefits:

  • Option to buy or sell 3 days of your annual leave.
  • Professional Subscriptions paid.
  • Additional holiday days during our Christmas shutdown so that you can enjoy time with your friends and family.
  • Incentives schemes and referral rewards
  • Your birthday off in addition to your annual leave entitlement
  • Birthday gift voucher
  • Paycare Health Cash Scheme
  • Discounted legal fees.
  • Dress down & treat day on the last Friday of each month.
  • Annual Christmas company celebration
  • Localised office events

Equal Opportunities

Davisons Law is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
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